The Art of Tactical Empathy: A Conversation with Chris Voss (Part Two)

About this episode

In Part Two of Clint’s conversation with Chris Voss, former lead FBI hostage negotiator and bestselling author of “Never Split the Difference,” Chris explains why the best negotiators don't chase "yes,” they create safety, build trust, and uncover the hidden information that changes everything. From tactical empathy and accusation audits to the surprising power of hearing "no," Chris shares practical techniques that can improve negotiations, leadership, sales, and everyday conversations. This is the second part of a two-part conversation. Topics Covered: What tactical empathy really is and why it works Why making people feel heard changes negotiations How to use labels to uncover what…