416: Stop Difficult Conversations From Going Wrong (Before They Even Start)

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Difficult conversations are rarely difficult because we don't know what to say. More often, they fall apart because we have the conversation at the wrong time, in the wrong way, or without realizing that the other person is experiencing the situation very differently than we are. Fortunately, this week's guest shares a practical framework for navigating challenging conversations without creating more conflict. Instead of focusing on "winning" the discussion, you'll learn how to create the conditions for people to listen, collaborate, and move forward together. Victoria Rennoldson is a global leadership expert, executive coach, and author of Become a Global Leader. She helps leaders…