The era of experimentation is over, with Arvind Krishna, CEO of IBM

About this episode

In 2011, IBM’s Watson won Jeopardy, changing the conversation about AI forever. The 15 years since have brought meaningful advances, though the path to broad impact has proved more complex than many expected. CEO Arvind Krishna joins Sarah and Andrew to discuss what the company has learned along the way—and how those lessons are shaping the IBM playbook. Arvind explains why the era of AI experimentation is over and why leaders should focus investment on a small number of high-impact areas rather than spread resources across dozens of experiments. He shares how IBM has put that approach to work in areas like HR and enterprise operations. And he makes some provocative predictions about the…