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Super Data Science: ML & AI Podcast with Jon Krohn
1033: Workslop: The Hidden Cost of AI-Generated Work, with Prof. Jeff Hancock and Dr. Kate Niederhoffer
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In Episode #1033, Prof. Jeff Hancock (Professor of Communication at Stanford) and Dr. Kate Niederhoffer (Chief Scientist at BetterUp) join Jon Krohn to explain the hidden cost of AI-generated work. A year ago they coined "workslop" in a Harvard Business Review article that went viral and landed the term among Merriam-Webster’s words of the year: content that masquerades as real work but quietly shifts the burden onto whoever receives it. Their research finds that 40% of workers have been sent workslop and 53% admit to producing it, at a cost running to millions of dollars a year for a large organisation. In this episode, they separate workslop from ordinary sloppy work, name the…