
Lifelong Journey of Relationship Building with Matt Townsend
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About this episode
On the Franklin Planner “Lead Your Life” podcast, host John Harding interviews Dr. Matt Townsend, who describes how his parents’ divorce led him to study communications and conflict resolution, work at FranklinCovey for seven years, then leave about 25 years ago to coach couples and mediate divorces. They argue that relationships are central to purpose, roles, and planning, and note a study that about 60% of millennials struggle to deeply connect. Townsend shares practical tools: a “time left” circle exercise (two years to two hours) to clarify who and what matter most; the “four lights” questions—self-awareness, empathy (others’ needs and wants), vision, and conscience; and conflict…