
Moving Experiences: Stories of the CTA
"Control Center: The Heartbeat of CTA"
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On this episode
About this episode
Go behind the glass at the CTA Control Center Operations (CCO)—the 24/7 nerve center for CTA's bus and rail network. In the eighth episode of Moving Experiences, CTA Acting President Nora Leerhsen sits down with CCO Vice President Randall Gray and CCO General Manager Tonisha Chambers-Johnson. Together, they discuss what a “typical” day looks like, how the team navigates major city events like the Chicago Marathon, the DNC, Lollapalooza and baseball games, and how they keep riders informed dur...