
The 20/80 Rule: Focusing on Patients Who Need Us Most
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What if one of the most effective ways to improve healthcare outcomes isn't treating more patients, but focusing more attention on the patients who need it most? In Part 2 of our conversation with Dr. Satya Sarma on The Exam Room, we discuss one of the most important realities of value-based care: Approximately 20% of patients account for nearly 80% of healthcare costs. But this isn't really a conversation about cost. It's a conversation about identifying patients at the greatest risk for poor outcomes and ensuring they receive the support, follow-up, and engagement they need before a crisis occurs. Some key takeaways from the episode: ✅ Value-based care requires a fundamentally different…