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Have We Served Our Patients Well? with Geneva Miller
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About this episode
In the final episode of this three-part series, Dr. Rhiannon Winsor and Geneva Miller explore what healthcare can learn from high-touch, personalized care models — especially when supporting patients and caregivers navigating chronic illness, cognitive decline, and complex care journeys. Drawing from her experiences in dialysis care, care coordination, and personal caregiving, Geneva shares why meaningful patient support requires more than a rushed appointment. Together, they discuss caregiver burnout, medication reconciliation, polypharmacy, post-discharge follow-up, and the critical role care coordinators play in bridging gaps that traditional healthcare systems often miss. The…