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The Human Side of Value-Based Care Part 3: Keeping the Human Touch with Pamela Knowlton, RN
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Healthcare is changing faster than ever—but should technology replace human connection? In Part 3 of this special four-part series, Dr. Rhiannon Winsor and RN Pamela Knowlton discuss clinician burnout, workforce shortages, and the growing influence of artificial intelligence in healthcare. Together they explore how innovation can improve efficiency while preserving the empathy, trust, and relationships that patients need most. This thoughtful conversation offers a balanced perspective on the future of healthcare—and why keeping people at the center of every decision remains essential.