How to Earn Trust With Three Words Everyone Avoids | Harvard Professor Amy Edmondson

About this episode

Why do the most trusted people say “I don’t know”? It starts with how you treat being wrong. Amy Edmondson is a professor at Harvard Business School, ranked the number one management thinker in the world, and the researcher who gave us psychological safety. Her newest book, Right Kind of Wrong, is about failure, and not the kind we usually mean. If you have ever stayed quiet in a meeting because you were afraid to look wrong, this episode is for you. Amy shows you why the three words most of us avoid can unlock a room, build trust and open the door to the future you want. In this episode, you’ll discover: Why saying “I don’t know” makes you look more confident, not less The difference…