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Omni Talk Retail

Omni Talk Retail

Making Space – Real Time: Meta Labs @ Best Buy, Lululemon, & Kohl's Babies R Us Shop-in-Shops

Oct 2, 2026 · 45m

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On this episode

About this episode

Chris Niesen is back for episode 2 of Making Space Real Time, presented by the Association of Retail Consumer Professionals (aka ARC) in partnership with Omni Talk. Omni Talk CEO Chris Walton returns as guest host, and this time both Chrises walked all three stores before hitting record. In this episode Meta Lab at Best Buy. The AI glasses and VR headset shop-in-shop launched in June and is now in 50 stores, while Meta takes its standalone labs from 8 to 14. Chris Niesen breaks down placement, design, and experience at the Roseville, MN store: strong framing and hands-on demos, but broken smart mirrors and 600 square feet of empty floor next door. Chris Walton argues the real question for…