
161. Scaling FlyGuys with Operational Excellence | FlyGuys CEO Joe Stough
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About this episode
FlyGuys CEO Joe Stough returns for Part 2 of this conversation on scaling technology companies through operational excellence, culture, and AI. Joe breaks down the four-element operational excellence management system he built plus the cultural foundation of the golden rule and iron sharpens iron and explains how the company's AI data infrastructure platform now serves seven industries through one configurable pipeline. If you're building a company that needs to scale past its current ceiling, this episode is a playbook. In this episode: Joe walks through FlyGuys' four-element Operational Excellence Management System (OEMS) — leadership, individual development, incident learning, and…