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The Resilient Retail Game Plan - retail insights, retail trends and best practices

The Resilient Retail Game Plan - retail insights, retail trends and best practices

Retail (ecommerce) Websites: Do Bricks-and-Mortar Stores Really Need One?

Oct 8, 2026 · 21m

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About this episode

Everyone says your shop needs a website. So why do nearly two-thirds of independent retailers make less than 10% of their revenue online? Hi, I'm retail strategist and founder of Resilient Retail Club , Catherine Erdly . This episode is brought to you by our sponsor Capify - business funding made simple. Find out more at capify.com This is part one of a two-part series, and it takes on one of the least questioned bits of received wisdom in retail: you need a website, full stop, end of sentence. I work with a lot of bricks-and-mortar shops, and I've seen first-hand the blood, sweat and tears that go into keeping a website going alongside a shop floor. The photography, the listings, the stock…