Starcast
Join the waitlist
AI Upskilling at Scale: Bank of America’s Bernard Hampton
Coming soon to iPhone. Already have it? “Listen in Starcast” takes you straight there.
On this episode
About this episode
Today’s episode, the final one of Season 13, explores how Bank of America is preparing a massive global workforce for an AI future through upskilling and reskilling. Bernard Hampton, head of the financial institution’s Academy, explains how the learning and development organization focuses on workforce agility and a building combination of technical and soft skills. Bernard outlines a three-level approach to adopting artificial intelligence and shares situations in which he feels humans need to stay in the loop. Read the episode transcript here. Guest bio: Bernard Hampton leads The Academy, which is responsible for onboarding and upskilling more than 200,000 employees as Bank of America’s…